Shipping is handled by Australia post and is calculated and displayed on
the website before you checkout.
Shipping costs are based upon product weight,
In general parcels with a weight under 500g are charged a flat shipping
and handling rate of $8.80. For parcels above 500g and under 3kg they are
charged a flat rate of $13.90
Heavier parcels or light but bulky parcels will be calculated on a case by
case basis depending upon delivery location and weight and this amount will
always be displayed in the checkout section before you finalise the
please contact us and we will arrange a custom quote for your order
Payment confirmation and shipping times
After ordering online, you will receive an email confirmation from our
payment gateway eWAY
containing your order details (if you have
provided your email address).
We will normally confirm receipt of your order within a few minutes of
In most cases goods are sent by the next day and we will attempt to send
your goods via Australia Post within 7 working days; however for some
reason if goods are unavailable delivery will take a little longer.
Most parcels then arrive within 3 to 5 business working days after we post
it, however for interstate, regional and remote areas please allow up to 10
working days for postage.
If by then you have not received an order please check with your local
post office in case they are holding your parcel for collection
Of course please feel to contact us if you have any questions about your
the admin team at The Massage oil Shop